Making the shift from welfare to well-being is critical to meeting the needs of children, families, and communities while supporting the growth of strong, resilient families. We understand the importance of solving problems now and planning for a better tomorrow. We listen closely together, discover fundamental reasons, and then rapidly and effectively...
Data Analytics

Harnessing the power of data to drive informed decisions.
Our Data Analytics services empower businesses to extract valuable insights from their data. We provide data warehousing and business intelligence solutions that centralize and streamline data for real-time decision-making. With advanced analytics, predictive modeling, and machine learning capabilities, we transform raw data into actionable intelligence, enabling organizations to identify opportunities, improve efficiency, and achieve measurable growth.
Data Management
Core Capabilities
Program/ Project Management
- CITI took the lead in revolutionizing analytics at the US Department of State's Bureau of Consular Affairs, Consular Systems and Technology Division (CA/CST) through the Enterprise Reporting program.
- Using agile methodologies, notably the Scaled Agile Framework for the Enterprise (SAFe), we transformed data warehousing and reporting approaches.
- Collaborating closely with stakeholders, CITI drove the development of critical dashboards, reports, and user-friendly tools, integrating SAP Business Objects, Tableau and PowerBI to significantly bolster analytical capabilities.
- Our efforts not only enhanced productivity, reduced errors, and detected fraud but also proved pivotal in informing policy decisions and reinforcing Consular Affairs' information governance.
- Over the years, this initiative markedly improved efficiency, fostering the creation of self-service reporting tools and contributing substantially to Consular Affairs' data driven decision making objectives.
- CITI's has propelled CA/CST's responsiveness, and informed decision-making within the Bureau of Consular Affairs.

Data Analytics & BI
CITI has maintained its growth utilizing data warehouse and business intelligence concepts. CITI develops, maintains, and extends metadata repositories with organizationally-wide information. CITI provides an enterprise data model to map critical data elements and their interrelationships across the organization. CITI also advises and guides Data Reference Model (DRM) implementation with ready access to standard reference tables as well as identifying key information flows, control flows and interdependencies to structure complex and disorganized data.
CITI offers real-time business intelligence that enables customers to see across the enterprise and its data stores and make critical, time sensitive decisions and identifying potential issues well before they impact the organization.
CITI’s DataOps solutions provide faster cycle times to analytics for Government Agencies. CITI uses Agile development methodology along with DevOps continuous integration and deployment automations to speed data delivery to end-users and rapidly create operational analytics. We are proficient in both traditional warehousing tools such as SAP Data Services and Informatica for ETL and SAP BusinessObjects Enterprise and Tableau for visualization. CITI is also into DataOps focused tools such as Compostable and Data Kitchen. We are able to rapidly integrate data, use distributed architectures including FedRAMP clouds, a variety of tools, and securely deliver to users. We automate the data flows and measure cycle times to continuously improve. We care about governance to ensure the definitions and lineage of data have a common understanding for all everyone using the data.
Core Capabilities and Practices
