Cloud & Infrastructure Services

Cloud & Infrastructure Services

Enabling business agility through cloud and resilient infrastructure.

Our Cloud and Infrastructure Services provide businesses with robust, scalable solutions to meet the demands of a fast-paced digital world. We specialize in cloud migration, multi-cloud strategy, and disaster recovery solutions, ensuring seamless integration and minimal downtime. Our infrastructure engineering services also focus on designing and maintaining reliable networks and IT systems that empower your organization to operate efficiently and securely.

Cloud Services
IT Infrastructure Services

Cloud Services

We demystify the cloud for you and simplify and accelerate your organization’s journey to the cloud! Venture into the cloud by leveraging the cloud delivered and managed hosting services we offer to clients as their trusted partners in a manner that is compliant with their business requirements.

The advent of cloud computing does not eliminate all the activities and functions performed by your IT organization. Rather, this radical change in mechanisms of IT service delivery poses new challenges which your IT organization can overcome by leveraging our managed services offering.

With customer satisfaction as CITI’s number one priority, we help clients optimize use of their available resources to design and implement services that are cost effective and efficient while meeting all their essential business requirements. Our clients leverage our core managed hosting infrastructure, confident that the infrastructure is available as needed to provision and deliver their business support applications and services to meet their business goals.

Network Engineering and Infrastructure Service Expertise

  • Providing full life-cycle network engineering from design to implementation and operations.
  • Providing strong ITIL and Remedy support capabilities and a process based approach to conduct research and development of cutting edge products in a lab environment.
  • Implementing award winning virtualization solutions (GITEC, Excellence.gov) combined with extensive experience in installing and administering thousands of servers worldwide.
  • Implementing cost reductions realized through virtualization, cloud computing platforms, data center and platform consolidation and migration.
  • Proactive monitoring and response, automated alerts and escalation and resource management results in meeting 99.99% of up time.
  • Establishing fully equipped laboratory for product evaluation, testing, demonstration, and operation of various solutions at CITI HQ facility.
  • Providing 24x7x365 operations and support for world-wide customers in over 240 locations.
  • Supporting product installations in over 400 locations throughout 40 countries.

IT Infrastructure Services

CITI stands at the forefront of Infrastructure Engineering and Implementation Services, delivering comprehensive solutions that cater to the evolving needs of various industries. Our expertise spans the entire lifecycle of infrastructure projects, from conceptual design and planning to implementation and maintenance. Our commitment to excellence and innovation ensures that our clients receive robust, scalable, and secure infrastructure solutions.

Core Competencies

Consultation & Planning

  • Needs Assessment: Detailed analysis of client requirements to design tailored infrastructure solutions.
  • Feasibility Studies: Evaluating technical, financial, and operational feasibility to ensure project success.
  • Strategic Planning: Developing long-term infrastructure strategies aligned with business objectives.

Design & Engineering

  • Architecture Design: Creating comprehensive infrastructure architectures that are scalable and future-proof.
  • Network Design: Implementing high-performance, reliable network solutions tailored to client needs.
  • Systems Integration: Seamless integration of new infrastructure with existing systems to ensure compatibility and efficiency.

Implementation & Deployment

  • Project Management: Expert project management to ensure timely and within-budget delivery.
  • Installation Services: Professional installation of hardware and software components.
  • Configuration and Testing: Rigorous testing protocols to ensure all systems function optimally.

Maintenance & Support

  • 24/7 Support Services: Around-the-clock support to address any infrastructure issues.
  • Regular Maintenance: Proactive maintenance to prevent downtime and extend the life of infrastructure assets.
  • Upgrades and Optimization: Continuous assessment and upgrading of infrastructure to leverage new technologies and improve performance.

Technological Expertise

CITI has implemented over 15 SharePoint projects globally and supports one of the largest SharePoint enterprise implementation in the world.

 

Cloud Solutions

Expertise in designing and implementing cloud infrastructure (IaaS, PaaS, SaaS) to enhance scalability and flexibility.

 

Cyber Security

Advanced security solutions to protect infrastructure against emerging threats.

 

Data Centers

Design, implementation, and management of state-of-the-art data centers.

 

Virtualization

Implementing virtualization technologies to optimize resource utilization and reduce costs.